We're sorry: an unexpected error has occurred in the system. happens to others?

Hello Everyone
I am trying to access a sdicoop channel and with the tests I got a error from last 2 days.

“We’re sorry: an unexpected error has occurred in the system.
happens to others?”

my Request Id is : 4316543
Channel type: Web Service
Service: Web Service - Transmission - Reception

Does anyone know how to fix this, thanks in advance